sd999 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the sd999 platform and all its services. By accessing the sd999 website, opening an account, or playing any game, you automatically agree to these Terms.

sd999 operates a safe and reliable online entertainment platform for Bangladeshi players. Our goal is to ensure a fair, transparent and responsible environment where players can enjoy themselves safely.

These Terms are written in Bengali. In the event of any ambiguity, sd999's interpretation shall be considered final. sd999 reserves the right to partially or fully amend these Terms without prior notice. Any amended Terms will take effect as soon as they are published on the website.

If you do not agree with these Terms, stop using the sd999 platform immediately and contact our support team to withdraw any remaining balance in your account.

The following words are used with the meanings given below throughout these Terms:

• "Platform" — The sd999 website (sd999.lat) and all related services.
• "Player" or "User" — A person who has opened an account on sd999 and is using its services.
• "Account" — A personal user account registered on the platform.
• "Balance" — The amount of real money held in an account.
• "Bonus Balance" — Funds received as a bonus that can be withdrawn after meeting specified conditions.
• "Wagering Requirement" — The condition specifying how much must be wagered before a bonus can be withdrawn.
• "Identity Verification" (KYC) — The process of confirming a player's identity and age.

To open an account on sd999 you must provide an active email address and phone number. The information you provide during registration must be complete, accurate and up to date.

3.1 Single Account Policy

Each person may operate only one sd999 account. If one person operates multiple accounts, all accounts will be cancelled and the associated balances may be forfeited.

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing anyone else to use your account is strictly prohibited. If you suspect unauthorised access, contact us immediately at [email protected].

3.3 Account Operation by Third Parties

Operating an account in the name of or on behalf of any third party is not permitted. The account holder is personally responsible for all transactions and activities.

The sd999 platform is for users aged 21 and above only. We treat age verification as the highest priority to protect minors from gambling.

You must provide your correct date of birth when registering an account. sd999 may request identity or age verification documents at any time. Failure to provide documents may result in temporary or permanent suspension of your account.

Accepted forms of identification: National Identity Card (NID), a valid passport, or a birth registration certificate (with photograph). Information collected for identity verification will be used only for the verification process and will be stored in accordance with our privacy policy.

sd999 supports transactions through Bangladesh's popular mobile banking services — bKash, Nagad and Rocket. All transactions are processed in Bangladeshi Taka (BDT / ৳).

5.1 Deposit Terms

• Minimum deposit amount: ৳100 (per method).
• Deposited funds are generally credited to your account within a few minutes.
• You may only use a payment method registered in your own name.
• Use of third-party payment methods is strictly prohibited.
• For suspicious deposits, sd999 may place a hold on withdrawals until verification is complete.

5.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Average withdrawal processing time: within 1 hour.
• Identity verification (KYC) must be completed before making a withdrawal.
• Withdrawals can only be made to the same method used for the deposit.
• The applicable wagering requirement must be met before bonus funds can be withdrawn.
• sd999 is not responsible for withdrawal delays caused by incomplete information or verification delays.

5.3 General Transaction Rules

sd999 does not charge any additional fees on deposits or withdrawals. However, your payment provider may apply fees under its own terms, for which sd999 is not responsible. If money laundering or fraud is suspected, sd999 reserves the right to notify the relevant authorities.

sd999 offers bonuses and promotional offers from time to time. Each offer has its own terms and conditions which must be read before accepting a bonus.

6.1 Welcome Bonus

New players will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳20,000. To withdraw this bonus, a wagering requirement of 25 times the total bonus and deposit amount must be met (wagering requirement 25x).

6.2 General Bonus Terms

• Each bonus offer must be used within its specified validity period.
• Claiming bonuses from multiple accounts will result in all accounts being cancelled.
• A maximum bet limit may apply when wagering with bonus funds.
• If sd999 finds evidence of any bonus offer being misused, it reserves the right to cancel the bonus and suspend the account.
• Weekly cashback bonuses for Bronze, Silver and Gold tiers under the VIP programme are subject to their own terms.

sd999 reserves the right to modify or cancel any bonus offer without prior notice.

The sd999 platform offers various types of games — live casino, slots, sports betting and a special games section. Each game has its own rules which are displayed on screen before the game begins.

7.1 Game Results

All game results are determined through a technically certified random number generator (RNG) or a live dealer. All games on sd999 follow fair play principles. In any technical dispute over game results, sd999's system logs will be treated as final evidence.

7.2 Technical Issues

If a game is interrupted due to loss of internet connection, power failure or any other technical problem, the sd999 support team will review the situation and take appropriate action. sd999 reserves the right to correct any incorrect amounts credited or paid due to a technical error.

7.3 Sports Betting

For bets on cricket (BPL, T20 World Cup, IPL), football and other sports, sd999 will announce the applicable rules if a match is abandoned or rescheduled. A maximum bet limit may be set separately for each event.

The following activities are strictly prohibited on the sd999 platform:

• Opening or operating multiple accounts.
• Registering an account with false information.
• Abusing the bonus system, including circumventing bonus conditions through strategic or coordinated betting.
• Using third-party payment methods.
• Transferring or selling an account to another person.
• Unauthorised modification of platform software or any attempt to hack it.
• Playing games using automated bots or software.
• Using an account for money laundering or any illegal activity.
• Harassing or threatening other players or staff.

If evidence of any of the above prohibited activities is found, sd999 reserves the right to immediately cancel the account, forfeit the balance and notify the relevant authorities.

sd999 places the highest importance on the protection of your personal information. Our platform uses SSL encryption technology to keep all your data and transactions secure.

For full details on how your personal information is collected, stored and used, please read our Privacy Policy. The Privacy Policy forms an integral part of these Terms.

sd999 does not sell your personal information to any third party. However, information may be shared with relevant authorities to comply with legal obligations or to prevent fraud.

sd999 is not directly liable for financial losses arising from gaming on the platform. Gambling carries financial risk and players use the platform with full awareness of that risk.

• sd999 is not responsible for issues arising from third-party services (such as payment providers).
• sd999's liability is limited in the event of service disruption caused by natural disasters, cyber attacks or unforeseen technical problems.
• sd999 is not responsible for any loss resulting from a player sharing their account details with others.
• sd999 may temporarily take the platform offline at any time for maintenance or improvement purposes.

sd999 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• If evidence of a breach of these Terms is found.
• If it is confirmed that an account was registered using false information.
• If documents requested for identity verification are not provided within the specified time.
• If unusual or suspicious activity is detected on an account.
• If a Self-Exclusion request is made.

11.1 Voluntary Account Closure

You may request to close your account at any time by contacting [email protected]. Any remaining balance (subject to valid conditions) may be withdrawn before the account is closed.

sd999 places the highest importance on responsible gaming. We believe that entertainment should be enjoyable and never a source of harm.

If you feel that gambling is having a negative impact on your life or your family's life, please contact us. sd999 provides players with the ability to set self-limits, use reality checks and apply self-exclusion.

Visit our Responsible Gaming page or speak with our support team via 24/7 live chat for detailed information on responsible gaming, setting limits and getting help.

For users aged 21 and above only. Never bet more than you can afford to lose.